1. Introduction
2UTEC is committed to protecting your privacy. This Online Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.2utec.com. This policy also outlines your rights regarding your personal information and how you can exercise them. By accessing or using our Site, you agree to the terms of this privacy policy. If you do not agree with the terms of this privacy policy, please do not access the Site.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you register on the Site, make a purchase, subscribe to our newsletter, fill out a form, or interact with other activities, services, features, or resources we make available on our Site. This information may include, but is not limited to:
- Full name
- Email address
- Phone number
- Mailing address
- Job title and company name
2.2 Non-Personal Information
We may collect non-personal information about you whenever you interact with our Site. Non-personal information may include:
- Browser name
- Type of computer or device
- Technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilized
- IP address
- Device identifier
- Location data
- Usage data (e.g., pages viewed, time spent on the Site, clickstream data)
2.3 Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Cookies are small data files placed on your device when you visit the Site. You can choose to disable cookies through your browser settings, but doing so may affect your ability to access certain features of the Site.
3. How We Use Your Information
3.1 Personal Information
We may use the personal information we collect from you in various ways, including:
- To personalize your experience on our Site and deliver content and product offerings relevant to your interests
- To improve our Site, services, and products
- To process transactions, including fulfilling orders and processing payments
- To send periodic emails regarding your order or other products and services
- To administer a contest, promotion, survey, or other Site feature
- To communicate with you about your account, profile, or transactions
- To provide customer support and respond to your inquiries
- To conduct research and analysis to improve our business and marketing strategies
- To comply with legal and regulatory requirements
3.2 Non-Personal Information
We use non-personal information for various purposes, including:
- To understand how our visitors use the Site and analyze trends
- To improve the Site and enhance the user experience
- To administer the Site and diagnose technical issues
- To gather demographic information for aggregate use
4. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. These measures include:
- Encryption of sensitive data (e.g., payment information) during transmission using secure socket layer (SSL) technology
- Use of secure servers and firewalls to protect against unauthorized access
- Regular security assessments and updates to our systems and processes
- Implementation of access controls to restrict access to your personal information to authorized personnel only
- Regular training and awareness programs for our employees on data protection and privacy practices
5. Sharing Your Information
5.1 With Third Parties
We do not sell, trade, or rent your personal information to others. We may share your information with third parties in the following circumstances:
- With service providers and vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are required to use your personal information only for the purpose of providing services to us and are obligated to maintain the confidentiality and security of your information.
- With our business partners, affiliates, and subsidiaries to offer you certain products, services, or promotions. These entities are bound by confidentiality obligations and are prohibited from using your personal information for any purpose other than those disclosed to you.
- With law enforcement agencies, regulatory bodies, government authorities, or other third parties as required by law or in response to legal requests, such as subpoenas, court orders, or legal processes. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
5.2 In Case of Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to a successor or affiliate as part of that transaction. We will ensure that any such entity is bound by this privacy policy and respects your personal information in accordance with this policy.
6. Your Rights and Choices
6.1 Access and Correction
You have the right to access, update, and correct inaccuracies in your personal information. You can review and update your personal information by logging into your account on the Site or by contacting us directly. We will take reasonable steps to ensure that your personal information is accurate, complete, and up to date.
6.2 Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. You can also request that we transmit this information to another data controller where technically feasible.
6.3 Deletion of Information
You have the right to request the deletion of your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected, or if you withdraw your consent. We will take reasonable steps to delete your personal information from our records, except where we are required to retain it by law or for legitimate business purposes.
6.4 Objection and Restriction of Processing
You have the right to object to the processing of your personal information and to request restrictions on the processing of your personal information under certain circumstances. For example, you can request that we stop processing your personal information for direct marketing purposes.
6.5 Withdrawal of Consent
If you have given your consent to the collection, use, or disclosure of your personal information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on your consent before its withdrawal.
6.6 Opt-Out of Marketing Communications
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each marketing email or by contacting us directly. Even if you opt-out of receiving marketing communications, we may still send you transactional or administrative messages, such as those related to your account or orders.
7. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records. If you believe that we have collected personal information from a child under 13, please contact us immediately.
8. International Data Transfers
2UTEC is based in the US, and your personal information may be transferred to, stored, and processed in a country other than your own. These countries may have data protection laws that are different from those of your country. We take appropriate measures to ensure that your personal information is protected in accordance with this privacy policy and applicable data protection laws.
9. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. When your personal information is no longer necessary or relevant for our identified purposes, or required by applicable laws, we will take steps to have it deleted, destroyed, or anonymized.
10. Third-Party Websites
Our Site may contain links to third-party websites that are not operated by us. This privacy policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit to understand their practices regarding the collection, use, and disclosure of your personal information.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes to this privacy policy, we will update the "Effective Date" at the top of this policy and post the revised policy on our Site. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:
- Email: info@2utec.com
- Phone: 844-488-8353
- Mailing Address: 428 South Main St., North Syracuse, NY 13212
This privacy policy aims to cover all essential aspects in detail while remaining clear and comprehensible. It can be further expanded with additional details specific to 2UTEC's operations and practices as needed.